Service Advisor | Al-Futtaim Automotive | Global Aftersales

Service Advisor – Passenger Vehicles | Multiple Vacancies | Dubai, Abu Dhabi & Al Ain

Join our Aftersales team as a Service Advisor, where you will be the face of our organization and the key link between our customers and workshop operations.

In this role, you will create an exceptional end-to-end customer journey—building lasting relationships, ensuring transparency, and delivering a seamless service experience that drives both customer retention and business growth.

What You Will Do

• Deliver an outstanding customer experience by guiding customers through their entire service journey
• Build long-term relationships to drive customer loyalty and retention
• Upsell products and services responsibly to achieve revenue targets
• Identify customer concerns and ensure vehicles are repaired right the first time
• Coordinate closely with workshop teams to ensure timely updates and on-time delivery
• Clearl...