Service Advisor – German Car Specialist

We are a professional automotive workshop in Dubai specializing in German vehicles including BMW, Audi, Mercedes-Benz, Porsche, and Volkswagen. Our workshop focuses on high-quality service, advanced diagnostics, and customer satisfaction. We are looking for a motivated and professional Service Advisor to join our growing team.

Job Responsibilities

• Welcome customers and assist them with service and repair inquiries.
• Answer phone calls and respond to WhatsApp or customer messages.
• Create job cards and clearly explain repair or maintenance work to customers.
• Coordinate between technicians and customers regarding vehicle status.
• Order spare parts from suppliers and follow up on deliveries.
• Provide customers with repair updates and estimated completion times.
• Prepare invoices and ensure smooth vehicle delivery to customers.
• Maintain strong customer relationships and provide excellent service....