Service Advisor - Operational Professional 1

Service Advisor - Operational Professional 1
JOB DESCRIPTION
Ensure external customer service, exceeding customer expectations and providing greater business opportunities in services to ensure site profitability.
Acquire: In the learning phase to be able to apply the competence in work situations. Is able to apply the competence in work situations with help.
Apply: Is able to apply the competence in work situations independently without help.
Guide: Is able to apply the competence in work situations in extraordinary or complex conditions as well as to orient and guide other people.
Transform: Is considered an expert and is able to drive the development of new concepts and methods.
Innovate: Is considered an authority in the field, both internally and externally.
RESPONSIBILITIES
Ensure follow-up to the workshop process.
Ensure constant communication between the customer and the workshop to level workloads and customer satisfaction.
Ensure...