Service Advisor Opportunity at Crowfoot Chrysler

Become a Service Advisor with Crowfoot Chrysler Dodge Jeep Ram, enhancing customer satisfaction and facilitating communication between customers and technicians. Your expertise will guide clients through repair decisions.
Alberta Ltd. is in search of a dedicated Service Advisor to provide exceptional customer service. You will engage with clients, diagnosing vehicle problems and clarifying solutions. Your goal is to maintain high Customer Satisfaction Index (CSI) scores while producing detailed repair orders and managing follow-ups to ensure satisfaction.
Key Responsibilities:
• Provide a friendly greeting to all customers
• Collaborate with technicians on vehicle diagnostics
• Provide advice on ongoing maintenance and repairs
• Create detailed orders with time and cost estimates
• Follow up with customers to guarantee satisfaction
Requirements:
• Must have a valid Driver's License
• Strong listening and communication abilities
• Ability to simplify te...