Service Advisor Position at Woodbine GM

Grow your career as a Service Advisor at Woodbine GM in Etobicoke, Ontario. Deliver exceptional customer service and coordinate repairs in a modern, family-owned dealership.
Woodbine GM, within the Kaizen Automotive Group, is searching for a Service Advisor to act as the primary liaison between our valued customers and the Service Department. This role requires understanding customer concerns, preparing repair orders, and ensuring repairs meet OEM standards. You will excel in communication and relationship management while maintaining a focus on service excellence.
Key Responsibilities:
• Quickly greet and document customer service requests
• Prepare repair orders following established guidelines
• Communicate service details and pricing effectively
• Collaborate with technicians for accurate repairs
• Conduct customer follow-ups to ensure satisfaction
Requirements:
• Automotive service or customer service experience required
• Proficient knowledge of vehi...