Service Advisor Role with Pfaff Automotive

Step into a Service Advisor role at Pfaff Subaru in Guelph, ON, where exceptional customer service meets automotive excellence. Handle service inquiries and coordinate customer appointments for a seamless experience.

In this role, you will assist customers with their service needs, providing support both in-person and over the phone. Key duties include managing work orders, invoicing, and scheduling service appointments. Your background in the automotive industry will be vital as you engage with customers and provide accurate service updates.

Key Responsibilities:
• Assist customers with inquiries regarding vehicle servicing
• Schedule and track service appointments effectively
• Open and close work orders as necessary
• Provide service quotes and invoice customers accurately
• Communicate the status of vehicle repairs and required services

Requirements:
• Prior experience as a Service Advisor is an advantage