Location
singapore
Job Type
Full-time
Posted
July 08, 2026
Job Description
Responsibilities
- Provide guidance and support to customers regarding vehicle maintenance and repair services, encompassing the following tasks:
- Facilitate the check-in and check-out process for customers’ vehicles.
- Conduct test drives with customers to identify any additional concerns or issues.
- Manage all documentation related to cost estimates, repair quotes, and vehicle history records.
- Offer recommendations on best practices, such as service intervals, warranties, and maintenance procedures.
- Monitor the progress of service and repairs, and proactively update customers on the status.
- Follow up with customers to ensure their overall satisfaction with the completed work.
- Possess the ability to troubleshoot basic vehicle faults and problems.
- Gather feedback and encourage customers to leave positive Google reviews.
- Conduct thorough Pre-Delivery Inspections (PDI) to ensure the quali...