Service Ambassador

- Salary: $2200 - $2600
- Period: 2 years contract
- Location: Depot road

• Receive and welcome the visitors, provide clear instructions and directions.
• Guide users at the eLobby or other self-help kiosks.
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Process registrations efficiently and verify checklists accurately for various requirements.
• Process documents and provide clear instructions for release.
• Verify and issue cards and other certificates as necessary.
• Perform invigilation of the customer who take assessment tests on the computer.
• Carry out photo taking duties if required.
• Nurture good working relationship in the team and with the customers, and to create value for existing business with suggestions for improvements.
• Observe all PDPA and security requirements in all processes.