Service and Parts Supervisor

Responsibilities

• Implements and achieve the approved daily, monthly and annual targets.
• Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
• Reviews the Aftersales performance and conduct forecasting of targets for approval.
• Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
• Ensures that the dealers implement prescribed service processes and standards to ensure customer satisfaction and retention.

Job Specifications

• Candidate must possess at least a Bachelor's/College Degree in Automotive Technology, Mechanical Engineering or equivalent.
• At least 4 year(s) of working experience in the related field is required for this position.
• Excellent Customer-Relations/Customer-Handling skills.
• Willing to be assigne...