Service Appointment Coordinator

Conklin Automotive Group is seeking a dynamic and organized Service Appointment Coordinator to enhance our customer service department. This pivotal role will involve managing the scheduling of service appointments for our clients, ensuring an exceptional experience from the first point of contact through the completion of their service needs. You will be responsible for liaising between customers and service technicians, providing clear communication, and making sure that all appointments are handled efficiently. If you possess a passion for customer service and thrive in a busy environment, we want to hear from you!

• Handle incoming calls and emails to schedule service appointments
• Provide detailed information about service options and availability
• Follow up with customers to confirm appointments and address any questions
• Coordinate with service staff to manage scheduling effectively
• Maintain an organiz...