Service Appointment Coordinator

Oakville Toyota · Oakville, Ontario, Canada

Location

Oakville

Job Type

Full-Time

Posted

June 24, 2026

Job Description

Job Duties
:
Handling incoming calls.

Make 80-100 outbound calls each day.

Following up on customer inquiries for the Service department.

Following up with past customers in the database.

Perform other duties as required. 
What We Look For:
Experience in an appointment coordinator/BDC role would be preferred, but not required. 

Experience in a dealership service department would be an asset.

Must have excellent communication skills (good verbal skills and a clear speaking voice).

Prior experience in a customer service role is required.

Pleasant and engaging phone manner.

Must be comfortable with computers and technology systems.

Strong record of customer satisfaction results.

Team-oriented individual.

Strong time management skills.

Must have the drive and desire ...

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