Service Assistant

Hendrick Lexus NorthlakeLocation: 10830 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269

Summary: Responsible for identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Greets customers in the service drive area and assists them with the process of checking vehicle in for service.

Assists Service Advisor by working with customer and technician to identify required maintenance.

May advise customers on necessary and recommended services.

May offer additional services and repairs to customers.

Assists with moving vehicles.

Assists customers with reviewing documentation, processing payment, and returning keys for completed services.

Schedules appointments with cus...