Service Center Support Desk Analyst

**Job Description**
If you are ready for a new and exciting career, come join our team! BAE Systems is seeking a motivated and experienced Systems Administrator to join our Service Center team. Operating on behalf of the Executive Office of U.S. Attorney's (EOUSA) Network Operations Services (NOS), the Service Center provides 24x7x365 Tier 2 Technical Helpdesk and Operations support to over 252 geographically dispersed sites throughout the United States, Alaska, Guam, the Mariana Islands, Puerto Rico, Hawaii, and the U.S. Virgin Islands.

The Systems Administrator's primary scope of duties include:

+ Provide 24/7 remote, over-the-phone administrative, support, and technical assistance to EOUSA and USAO IT Systems Manager Staff across 94 United States Attorney's Offices (USAO)s.

+ Provide 24/7 managing and monitoring of critical IT infrastructure in a Network Operations Center environment.
+ Perform tier 2 level troubleshooting and root cause analysis in ...