Service Centre Coordinator (UAE National)

To coordinate Service Centre operations by acting as the central point of contact between customers and internal stakeholders, ensuring effective communication, seamless job execution, customer satisfaction, accurate documentation, and efficient management in operational excellence to ensure smooth and uninterrupted operations.

Alfa Laval Middle East is the regional arm of Alfa Laval, a Swedish multinational engineering company specializing in heat transfer, separation, and fluid handling technologies used across industries like energy, marine, food processing, water treatment, and chemicals.

Responsibilities

• Coordinate incoming and outgoing service jobs within the Service Center.
• Monitor job progress and update internal tracking systems.
• Assist in scheduling service activities, manpower, and logistics.
• Coordinate with customers regarding job status, delivery schedules, and documentation requirements.
• Prepare service...