Service Consultant: Correspondence x6

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Role Purpose

Provide an effective and efficient service to clients by receiving, evaluating and responding to email correspondence, telephonic, electronic, walk‑in enquiries timeously. An important part of this role would be for the service consultant to answer questions and provide solutions to customers accordingly.

Requirements

• Matric
• Minimum 12 months MMS experience is essential – currently working on MMS
• Minimum of 6 months of correspondence experience is ...