Service Consultant (Housing Industry)

NPAworldwide · Osborne Park, Western Australia, Australia

Location
Osborne Park
Job Type
Full-time
Posted
June 26, 2026

Job Description

Our client is seeking a professional and client-focused Service Consultant to join their team on a 12-month maximum term contract, based in Osborne Park. This role is ideal for someone who enjoys helping people, solving problems, and delivering high-quality service in a busy, fast-paced environment.

  • Acting as the first point of contact for client enquiries
  • Managing calls and emails promptly and professionally
  • Providing clear guidance and support to clients on next steps
  • Coordinating service requests and follow-ups efficiently
  • Recording all client interactions accurately in internal systems
  • Escalating complex issues or complaints to senior staff when needed
  • Keeping clients updated on progress and outcomes
  • Processing invoices and administrative tasks accurately
  • Supporting the team with general office and organisational duties

  • Customer Service,Client Support,Phone Handling,Email Management,Problem Solving,D...

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