Service Coordinator (0014 Jan 2024)

Internetwork Expert · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 07, 2026

Job Description

  • Support overall relationship with internal / external customers that lead to constructive and profitable business partnerships through best in class operational performance.
  • Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency.
  • Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
  • Interact with other functions to setup and optimize the cross functional operational processes.
  • Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety training and programs.
  • Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
  • Attend to customer queries, complaints/feedback pertaining to services, if required
  • Act as a liaison between off-site supervisors/technicians and other departments.

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