Service Coordinator

Charles IT · Middletown, CT, United States

Location
Middletown
Job Type
Full-time
Posted
June 01, 2026

Job Description

Exceptional Service, Endless Improvement, Passionate People, Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to growth, we are hiring a Service Coordinator to support our service team by managing the scheduling and logistics of on-site client visits. This role plays a critical part in ensuring technicians are prepared, schedules are efficient, and clients are kept informed every step of the way. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment while delivering a strong, consistent client experience.
Responsibilities

+ Coordinate and optimize technician schedules for on-site visits


+ Ensure all visit logistics are prepared, including vehicles, hardware, materials, and client access items


+ Communicate proactively with clients regarding scheduled and upcoming visits


+ Monitor a...

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