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Service Coordinator - Out of Hours

ISS · Stafford, England, United Kingdom

Location
Stafford
Job Type
Fixed Term Contract (6 months)
Posted
June 17, 2026

Job Description

Job Description

We are looking for someone who can act as a key point of contact for operational colleagues and internal customers, taking ownership of service requests and delivering timely, accurate, and customer-focused support.

Working collaboratively with operational managers, workforce management, finance, and wider internal teams, you will play a vital part in maintaining accurate workforce data and supporting the delivery of high-quality service across the business.

Key Responsibilities

  • Engage with operational managers to support the accurate collation and management of Placemaker time and attendance data.
  • Input, maintain, and update records relating to overtime, absence, pay rates, timesheets, and workforce data across relevant systems.
  • Ensure accurate linking of Placemakers to timesheets and resolve all anomalies ahead of payroll deadlines.
  • Maintain and update operational trackers, reports, and d...

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