Service Coordinator & Sales Support

Job Details

• Permanent
• Location: Yishun
• Working Hours: Mon – Fri: 9am to 6pm, Sat: 9am to 1pm
• Salary: Up to $2,800

Job Description

• Answer and respond to telephones & email inquiries.
• Follow up and track all Service & Sales quotations and progress.
• Actively make outbound sales calls to existing service customers to win service contract renewal.
• Maintain proper documentation on repair & service jobs.
• Create training, workshop/SIC courses registration/renewal process for new service engineers and any relevant course deemed necessary for the service engineers.
• Establish feedback from customers as and when needed by management /ISO requirement.
• Assist Chief Service Coordinator and Service Manager on daily operations matters.
• Any other ad-hoc duties as assigned.

Requirements

• An engineering backg...