Service Crew (Coffee Refiller) - Makati

Responsibilities

• Provide service and customer support during field visits or dispatches
• Follow scheduled workflows and ensure timely service
• Manage maintenance and uptime of vending machines on-site
• Oversee daily operations, including
  • Inventory of goods
  • Sales reporting
  • Documentation of endorsements and customer suggestions
  • Summary of daily activities
  • Accurate reporting of daily issues
• Diagnose basic technical problems and identify appropriate solutions
• Follow all company protocols and procedures
• Collaborate with other teams and share updates regularly
• Communicate with customers to gather feedback on products
• Build and maintain positive relationships with site customers
• Maintain professionalism and take responsibility for attendance
• Report site issues and concerns to the Team Lead at least three times per week
• Must ...