Service & Customer Success Coordinator

OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 17, 2026

Job Description

Responsibilities
  • Handling of customers complaints and issues
  • Provide quotations for all service repair works
  • Monitor the progress of repair/service and keep customers updated on the repair service issues
  • Liaise with Service operation/technicians for all repair/customer service issues
  • Liaise with suppliers for parts purchases and assist in inventory of spare parts
  • Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources
  • Coordinate with customers for technical issues to meet customer technical requirements
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