Service Delivery Lead, Passenger Services at Swissport

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

July 02, 2026

Job Description

Job Description
THE SWISSPORT PROFILE Swissport is the world’s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some client-companies and handles around million passengers and 3.9 million flights (movements) per year. The company operates around warehouses and moves approx. 4.1 million…

Service Delivery Lead, Passenger Services
We are seeking a professional with proven track record in duty management with aviation services with a service delivery orientation that will lead, motivate, engage and inspire all staff across multiple teams to ensure the delivery of great customer experiences in line with Swissport formula.

Main Responsibilities
Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirements

Ensure available resources are u...
        

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