Service Delivery Manager Aviation Security

Lead operational excellence as a Service Delivery Manager with Paladin Airport Security in Whitehorse (YXY). Ensure compliance and drive efficiency in airport screening operations.
In this vital full-time position, the Service Delivery Manager oversees screening operations while achieving Key Performance Indicators and fostering an inclusive workplace culture. You will be pivotal in mentoring Screening Officers and addressing operational escalations, making your leadership critical to the team's success.
Key Responsibilities:
• Manage screening operations and ensure compliance
• Maintain customer relationships with aviation security partners
• Achieve KPIs daily and ensure SOP adherence
• Actively mentor and lead Screening Officers
• Compiling detailed security incident reports
Requirements:
• Degree in Management, Criminal Justice, or related field
• Minimum three years in protective service leadership
• Knowledge of security and employment legislation...