Service Delivery Manager (CAT 1 clearance required)

Salary : Up to SGD 8000 (depending on overall skills and experience)

Cat 1 clearance required

Work location - Bukit Merah Area

Job Description

. Lead a team of Infra Engineers to perform managed service for entire IT Infrastructure

. Lead a team of Desktop Engineers to provide first level support and technical problem solving for non-IT end users

. Oversees and directs the day-to-day activities of an organization's information technology (IT) infrastructure, ensuring that systems, services and applications work reliably and securely

. Monitoring and Incident Manage the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues

. Ability to engage organization's management

. Set guidelines, policies and procedures and drive the execution

. Able to manage multiple deadlines - self-starter, able to prioritize appropriately