SERVICE DELIVERY MANAGER NETWORKING

Job Posting Title:
GlobalNOC Network Technical Recovery Specialist Business Justification / Exec Summary:
TheNetwork Technical Recovery Specialist (TRS) is a critical role within GlobalNetwork Operations, providing technical command and control during networkincidents. This role owns triage direction, engagement strategy, andrestoration outcomes across all network products and services. TheTRS is accountable for driving incidents to full service restoration, ensuringrapid, coordinated, and effective response across a complex, global technologyenvironment. Job Description: The TRS operates at the center of incidentresponse, leading high-severity network events where speed, clarity, anddecisive leadership are essential. Acting as the single point of technicalauthority during incidents, this role directs cross-functional teams,determines escalation paths, and ensures all actions are aligned to businessimpact. This role requires the ability to lead underpressure, make decisions with ...