Service Delivery Manager

Service Delivery Manager

Experience - 8+ years

Budget - 18 LPA (Extendable)

Domain - Payments and Cards





JOB MISSION

As part of Payment Services, the individual will own end-to-end service delivery for assigned clients, ensuring operational stability, SLA compliance, customer satisfaction, and effective governance of contractual and commercial commitments.

The role requires close collaboration with Support, Infrastructure, Engineering, DevOps, Security, Product, Finance, and Client teams to deliver high-quality services, manage risks and escalatio...