Service Delivery Manager

Pozent · South Plainfield, New Jersey, United States

Location
South Plainfield, New Jersey
Job Type
Full-time
Posted
May 16, 2026

Job Description

We are looking for an experienced Service Delivery Manager to lead multiple projects in a fast-growing startup environment. This role focuses on building and scaling AI and data-driven programs within pharmaceutical research and development. The projects are managed service engagements, requiring both delivery oversight and hands-on involvement in digital transformation initiatives.



Key Responsibilities


  • Lead end-to-end delivery of multiple AI and data projects across R&D initiatives within a managed service framework

  • Oversee day-to-day operations, including business-as-usual (BAU), application management, and service delivery

  • Drive digital transformation initiatives, implementing new AI, data, and technology solutions hands-on

  • Collaborate with business stakeholders to align technology initiatives with business goals

  • Ensure smooth operation of app...

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