Location
kuala lumpur
Job Type
Full-time
Posted
June 12, 2026
Job Description
As a Service Centre Operations at ASUSTek Computer Malaysia Sdn Bhd, you will be responsible for overseeing the day-to-day operations of the company's authorized service partner in Malaysia. This is a full-time position that plays a crucial role in ensuring efficient and effective customer support for ASUSTek's products and services.
What you’ll be doing
- Manage ASUS business post-sales support infrastructure to ensure the delivery of service through ASUS service partners.
- Manage the service performance to customers, ensure that service levels are achieved in the line with contract / SLA, and deliver outstanding customer service across the location.
- Execute ad-hoc strategic initiatives as and when required by management.
- Periodic review of existing systems and processes to ensure it is in good order as well as to implement improvement.
- Managing the resources and ensure service coverage is provided according to the agreed res...