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Service Delivery Team lead

RED SAP Solutions · Vienna, Vienna, Austria

Location
Vienna
Job Type
Full-time
Posted
May 28, 2026

Job Description

Red Global are working with a key client to hire a Service Delivery Team Lead. This role will be a full-time, permanent engagement to hire a German-speaking Senior Team Lead to help support their IT support team deliver high quality service. This role will be a fully on-site role, requiring 5 days per week on-site at their Vienna office.




Required skills / Experience:

  • At least 3-5 years of experience in a comparable management position in IT support.

  • Sound experience in leading teams and escalation management.

  • In-depth knowledge of Microsoft Windows operating systems and Microsoft Office/365 (including Exchange, Teams, SharePoint and Intune).

  • Experience in implementing and optimising CRM/ERP/WMS systems.

  • Knowledge of network services such as DNS and DHCP as well as VoIP, PBX and 3CX.

  • German Speaking

    • Tasks:

  • Lead and motivate a team of IT support st...

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