Service Department Customer Service Advisor

Toyota New Zeland · New Plymouth, Taranaki, New Zealand

Location

New Plymouth

Job Type

Full-time

Posted

April 03, 2026

Job Description

 Full Time 
 Application Closes 31 Oct  
 Taranaki - New Plymouth 
 Customer Service Representative 
Service Advisor – New Plymouth

Tasman Toyota is seeking a motivated and customer-focused Service Advisor to join our team in New Plymouth.

As the key contact between our customers and the dealership, you will play a vital role in ensuring exceptional service experiences, smooth repair processes, and the promotion of the Toyota brand.

Key Responsibilities
Meet and greet customers at their vehicles
Handle workshop enquiries and service bookings
Write repair orders and follow Kodawari procedures
Keep customers updated on vehicle progress
Organise courtesy vehicles
Estimate costs and timeframes for agreed work
Gain authorisation for additional work
Monitor and follow up on job progress to meet dead...
        

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