Service Design Lead Banking

We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.

• Proven experience in service design journey mapping, service blueprinting, and experience strategy.
• Skilled in facilitation, co-creation, and stakeholder engagement.
• Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools.
• Strong understanding of service design systems and frameworks.
• Familiarity with Agile and cross‑functional service development.
• Experience conducting user research, service prototyping, and usability testing.

• 48 years of experience in service design or related fields.
• Experience leading complex cross‑channel service projects from discovery to delivery.
• Bachelor’s degree in Design, Service Design, HCI, or a related field (Masters preferred).
• Prior experience working in multinational and dynamic orga...