Service Designer (UX/UI) Job ID: JP054368

Service Designer (UX/UI)

Role Overview

We are looking for an experienced Service Designer to bridge the gap between user experience strategy and digital interface design. You will design end-to-end service experiences, from user research and journey mapping to wireframing, prototyping, and solution validation, ensuring seamless and user-centered digital services.

Key Responsibilities

• Conduct qualitative and quantitative user research to understand user needs and business objectives.
• Design and map user journeys, personas, customer experiences, and service blueprints.
• Create wireframes and prototypes to translate service design concepts into digital solutions.
• Facilitate workshops and co-creation sessions with stakeholders, project teams, and users.
• Ensure consistency and quality across all user touchpoints and digital experiences.
• Collaborate with development teams to ens...