Location
plymouth county
Job Type
Full-time
Posted
June 30, 2026
Job Description
Role: Service Desk Agent
Location: Plymouth/Rockland Town, MA (Onsite)
Duration: Long Term
Job Description:
- 2-3 years of Phone/Customer support experience Mandatory with excellent communication skills
- 2-3 years of Windows Technical Service desk experience is necessary
- knowledge Windows 11 and basics of Windows Server
- Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
- ITSM ticketing tools such as Ivanti, ServiceNow etc.,
- User password reset/account unlock/creation for Active Directory, Horizon, Business applications etc.,
- Remote desktop connectivity applications, Windows end point support
- MS Office Suite and application support
- Web Application, VPN knowledge
- Administer and provide User account provisioning.
- Support desktops, laptops, thin clients, printers, scanners, and peripherals
- Install, configure, and update bankin...