Job Description
Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. The role involves diagnosing problems and guiding users through step‑by‑step solutions in a desktop support environment. The engineer will also provide user‑friendly, professional technical solutions, facilitate one‑to‑one end‑user training as required, and ensure site technical documentation is maintained.
Salary & Benefits
£26,000 – £28,000 per year, depending on experience.
Hybrid Working
We recognise the benefits that remote and flexible working bring. We operate a hybrid working policy that allows employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.
Responsibilities
- Answer inbound cal...