Location
islamabad
Job Type
Full-time
Posted
June 18, 2026
Job Description
Reporting to
Sr. Manager (Lead Service Desk Expert- HR Nordics)
Job Group
C
Division
TSS
Department
People Services
Unit
HR Ops PK
Goals
- Provide excellent technical and functional support to end users.
- Ensure timely resolution of tasks while maintaining highest level of quality.
- Identify and suggest areas to improve.
- Contribute towards the team and organizational goals.
Your typical day at work
- Control of expense claims of employees to ensure compliance and accuracy.
- Analyze customer queries and provide timely resolution.
- Resolve cases related to travel & expense within designated platform.
- Follow-up with users and technical vendor on status of cases that are waiting on further information or confirmation of resolution.
- Suggest ways for improving the existing processes where ...