Location
guadalajara
Job Type
Full-time
Posted
May 31, 2026
Job Description
**We’re hiring!**
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Tech Support Specialist**
**Required Skills**:
- 1 year of experience in Service Request Handling
- 1 year of experience in IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook
- Experience with Access Request handling
**Responsibilities**
- Adhere to following processes as per the defined SLAs or KPIs
- Event detection, Categorization, responding and closure
- Delivery Assuranc...
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Tech Support Specialist**
**Required Skills**:
- 1 year of experience in Service Request Handling
- 1 year of experience in IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook
- Experience with Access Request handling
**Responsibilities**
- Adhere to following processes as per the defined SLAs or KPIs
- Event detection, Categorization, responding and closure
- Delivery Assuranc...