Location
kuala lumpur
Job Type
Full-time
Posted
July 03, 2026
Job Description
Job Overview
Discover the opportunity to make impactful decisions and collaborate across multiple groups to enhance operational success. You will manage and engage with various teams, contributing to key decisions and providing effective solutions to challenges that arise within and beyond your immediate area. This role will embrace the expertise in Service Desk Management to foster a collaborative and solution-oriented environment. Join us in shaping a dynamic and supportive workplace where your contributions truly matter.
Responsibilities
- Drive incident and outage management, ensuring timely investigation and restoration of services.
- Monitor systems and analyze trends to enhance performance and proactively prevent incidents.
- Track and facilitate the acceptance of changes within production environments to maintain stability.
- Operate information technology production services in alignment with established protocols a...