Service Desk Management

<table id="Master_PageContentPlaceHolder_screen_selectedTab_beelineForm_generalSection_Body" role="presentation"> <tbody> <tr id="Master_PageContentPlaceHolder_screen_selectedTab_beelineForm_jobDescriptionTextRow" role="presentation"> <th id="Master_PageContentPlaceHolder_screen_selectedTab_beelineForm_jobDescriptionTextLabel">Job Description:</th> <td>"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project India RMS - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.<br /> <br /> Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restorati...