Service Desk Manager - Flexible IT Leadership

HM Treasury in the United Kingdom is seeking a Service Desk Manager to lead the Service Desk team. The role involves delivering high-quality IT support, managing incidents, and improving service performance while fostering a collaborative team culture.

The successful candidate will oversee day-to-day operations and ensure effective stakeholder communication. Key qualifications include experience in ITIL frameworks and leadership roles in IT service management, contributing to the development and well-being of the team and achieving organizational goals.