Location
singapore
Job Type
Full-time
Posted
June 07, 2026
Job Description
What requirements you'll need to be eligible
- Diploma in any relevant fields
- Prior experience in Customer Service Background/ Helpdesk Support/ Banking will be a good to have
- Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services.
- Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners).
- Knowledge of regulatory and compliance requirements related to payment systems is an advantage.
- Prior experience working in 24/7 operational environments is preferred
- Singaporeans only.
- Manage service desk operations, ensuring delivery of excellent and consistent customer service across all touch points, including emails and phone.
- Serve as the primary poin...