Service Desk Technician

ARC Business Solutions Inc. is an established and customer-oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. ARC operates out of four regions in Canada—Edmonton, Calgary, Toronto and Regina—and in the US, and services a broad base of private and public sector clients. Service delivery is focused in five main technology solution verticals: Systems Delivery, Enterprise Information Management, Mobile Solutions, Training and Managed Services; with industry expertise in Energy, Utilities, Government, Financial Services and the Public Sector.

ARC Business Solutions Inc. is currently seeking a Service Desk Technician for a full‑time role in Calgary, AB. On site work is required.

Role: Service Desk Technician

Key Responsibilities

• Respond to and resolve client support requests via phone, email, ticketing system, and in‑perso...