Service Development Manager, Community Programs

About the Role

Reporting to the Executive Manager, Community Programs, the Service Development Manager will:

• Lead commissioning, service design, and growth initiatives across Community Programs
• Drive tender development, grant applications, and new program proposals
• Embed outcome measurement, evaluation, and continuous improvement across the portfolio
• Oversee key enabling functions including intake, community engagement, service user engagement, volunteering, network coordination, and data quality
• Ensure compliance with regulatory, contractual, Child Safe, and organisational requirements
• Build and maintain strong relationships with government, funders, sector partners, and service users
• Lead and develop high-performing teams, fostering a culture of accountability, quality, and learning
• This role provides operational support to the Operations Manager, Community Programs, and has direct ...