Job Description
As a Service Engineer， your mission is to provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.. You will report to Robin Yu.
You will
Provide installation and commissioning service for customers
- To provide installation and commissioning to customers when leakage detector equipment is delivered.
- To provide equipment maintenance training to customers on-site.
Provide maintenance and repair service for customers
- Perform the day-to-day service operations and activities for leakage detector equipment.
- To contact with customers to identify general problems and provide necessary suggestions.
- To initiate technical advice to customers to minimize equipment downtime.
Co-ordination with sales, and technical team
- To interact with sales team to provide efficient after sales service to cus...