Service Manager (AJ8191)

A well-established automotive dealership in Cairns is seeking a highly capable Service Manager to lead and elevate its service department. This is a standout opportunity for a driven professional to join a high-performing team dedicated to exceptional customer service and operational excellence.

In this pivotal leadership role, your responsibilities will include:

• Overseeing the daily operations of the service department to ensure efficiency and productivity
• Managing and leading a team of technicians and service advisors
• Coordinating workflow and scheduling to maximise workshop performance
• Maintaining high standards of customer service and satisfaction
• Monitoring and improving service processes and operational procedures
• Ensuring compliance with manufacturer standards and company policies
• Handling customer enquiries, concerns, and escalations professionally
• Driving tea...