Location
nelspruit
Job Type
Full-time
Posted
June 09, 2026
Job Description
Key Responsibilities:
- Manage daily service operations, including workshop scheduling, staff supervision, and workflow optimisation.
- Lead, mentor, and develop a high-performing service team.
- Ensure adherence to health, safety, and compliance standards.
- Drive customer satisfaction and retention through quality service delivery.
- Manage budgets, track KPIs, and monitor service department profitability.
- Liaise with clients and internal teams to ensure timely vehicle service and repair.
- Proven experience in service management within the automotive industry.
- Strong leadership and team management skills.
- Excellent customer service, communication, and problem-solving abilities.
- Knowledge of workshop operations, service standards, and automotive compliance.
- Ability to drive efficiency and meet performance targets.