Service Operations Manager

Utimaco · Aylesbury, England, United Kingdom

Location

Aylesbury

Job Type

Full-time

Posted

June 14, 2026

Job Description

Your tasks
Operate and maintain the HSMaaS offering, ensuring uninterrupted service delivery and 100% availability
Manage customer onboarding, service delivery, and large-scale migrations across data centers or HSMs with no service disruption
Lead the opening of new data center instances globally, including due diligence, procurement, setup, and audits
Oversee change control processes, infrastructure upgrades, and continuous service improvement initiatives
Ensure compliance with security audit requirements by maintaining evidence and enforcing operational procedures
Your profile
Bachelor’s degree or equivalent experience in a technical field, with a background in high-availability service operations
Proven ability to manage complex, concurrent projects in regulated environments (e.g., ISO 27001, PCI DSS)
Strong technical knowledge of networking (TCP/IP, TLS, firewalls), infrastructure op...
        

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