Service Operations Team Lead

At Holland & Barrett, technology plays a vital role in helping us support millions of customers and colleagues every day. From stores and warehouses to digital platforms and support functions, our IT Operations teams keep the business moving.

We're looking for a Service Operations Team Lead to join our IT Operations function and lead a high-performing support team across a complex, fast-paced environment. This is a hands-on leadership role where you'll combine technical expertise, people leadership and operational excellence to deliver outstanding support experiences across our retail, warehouse and digital estates.

You'll help shape a proactive, customer-focused support culture while driving continuous improvement, capability development and service reliability across the team.

Location & working&nbs...