Job Description
Drive performance. Build teams. Own the outcome. Faris Machinery is seeking a Service Manager to lead both day-to-day branch operations and company-wide service performance . This is a high-impact hybrid role: 50% Branch 1 operational leadership 50% Corporate service oversight (Branches 2 & 3) If you are a leader who thrives on accountability, profitability, and team development , this is a seat at the table. What You'll Drive Recruit, hire, and develop high-performing technicians Lead performance management, training, and retention Partner with leadership on compensation planning Enforce safety, standards, and a culture of accountability Customer Experience Own and elevate customer satisfaction Resolve issues proactively and strengthen key relationships Partner with Sales & Rental on demos and support Implement proactive maintenance and uptime programs Own service department P&L and budgeting Drive profitability through labor efficiency, pricing, and cost control Improve warra...