Service Technician - Lead

Panasonic · Schertz, Texas, United States

Location
Schertz
Job Type
Full-time
Posted
July 02, 2026

Job Description

You will lead a team of service technicians based upon a specified geographic area or project/customer assignment to respond the customer’s need for service and maintenance of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning system commonly installed in supermarkets, convenient stores and cold storage facilities. 

Principal Responsibilities:

  • Development and maintenance of excellent customer relations. Fluent in applicable customer systems, business processes, administrative support, etc.
  • Actively pursuing personal development & supporting technician growth and development. Intrinsically involved with screening, interviewing, and hiring new technicians.
  • Under the direction of the Service Manager perform survey of new customer sites and assist in quoting service and maintenance. Assist with job quoting, staffing, estimating, understanding of project costing & drivers, etc.
  • Implement pertin...
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